Shipping Policy

Last Updated: June 2026

Thank you for shopping with Aurelia Leather. We are committed to delivering your order as quickly and securely as possible.

Order Processing

All orders are processed within 1–3 business days after payment is received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended. If there is a significant delay with your order, we will contact you via email.

Shipping Times

Estimated delivery times:

United States

• Standard Shipping: 5–10 business days
  

International Orders

• Standard International Shipping: 7–21 business days
• Delivery times may vary depending on customs processing and local postal services.

Please note that shipping time estimates do not include order processing time.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination
• Shipping method selected
• Order weight and dimensions

Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country.

Aurelia Leather is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately. Once an order has been shipped, we cannot guarantee address changes.

Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.

Lost, Stolen, or Damaged Packages

Aurelia Leather is not responsible for packages marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of:

• The damaged item
• The shipping packaging
• The shipping label

We will work with the carrier to investigate and help resolve the issue.

Delayed Deliveries

While we strive to meet all estimated delivery times, delays may occasionally occur due to:

• Weather conditions
• Customs inspections
• Carrier disruptions
• High seasonal demand

We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team:

Email: support@aurelialeather.store

We aim to respond within 24–48 business hours.